ColourPop

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">To be sure you&apos;re getting authentic ColourPop products, please only shop from the following authorized sellers:<br><br>ULTA<br>Target<br>Amazon (<a href="https://www.amazon.com/stores/page/66DFE051-D9AE-4C74-B79B-773D5F6FB7FA" target="_blank" rel="noopener noreferrer">HERE!</a>)<br>TikTok Shop (<a href="https://vt.tiktok.com/ZTjB8Wbtf/?page=TikTokShop" target="_blank" rel="noopener noreferrer">HERE!</a>)</span></p>

To be sure you're getting authentic ColourPop products, please only shop from the following authorized sellers:ULTATargetAmazon (HERE!)TikTok Shop (HERE!)

Where can I purchase Colourpop products and how can I be sure they are real?

Products & Stock

Can I change the shipping address for my order?

Can I change the billing address for my order?

Can I change the email address to my order?

Can I modify my order after I’ve placed it?

Can I cancel my order after I’ve placed it?

包税清关路线使用方式

I received a package, but it wasn’t my order.

I received the wrong item.

I am missing item(s) in my order.

I received broken item(s) in my order.

I received my package and have a problem!

I broke my shadow! Please help!

Order Issues

Do you offer BOGOs, grab bags or freebies?

How Does Klarna Work?

Do discount codes expire?

How can I pay for my order?

Why Isn’t A Promo/Code Working On My Order?

Can I combine coupon codes on my order?

Do you have a rewards/loyalty program I can join?

How do I use PayPal to pay for my order?

Do you offer a pro discount for MUA’s?

How can I view my order status without an account?

Do I have to create a ColourPop account to shop?

Can I get a refund if the price has changed?

Will I be charged International Bank Fees?

Do you offer samples of your products?

It looks like you charged me twice for my order.

Payments, Promos & Gift Vouchers

Why can't I ship a collab to my country?

Do you combine orders?

Why does my order status say unfullfilled?

My international tracking is not updating.

Can I have my order delivered to a PO Box address?

When will my order ship?

My package says delivered, but I didn’t receive it.

Will my package be charged delivery/customs fees?

Are there any known delivery delays in my area?

Delivery and Returns Delays

How do I track the delivery of my order?

What should I do if my order hasn’t been delivered?

Can I use a mail forwarding service?

What countries do you ship to?

Do you ship to APO/FPO/DPO military addresses?

Delivery

I bought ColourPop from Ulta. Can I return them?

I need my refund redirected to a different account.

What happens if my package is returned after it is shipped?

Can I return my gift for a different item?

Return Policy

I bought ColourPop from Target. Can I return them?

Returns & Refunds

Is ColourPop Cruelty-Free?

Where can I buy ColourPop products and how can I be sure they're real?

When will out of stock items come back?

Will Last Call items come back?

Do you offer a wholesale discount for bulk buying?

Does ColourPop have any giveaways?

Why can't certain items be shipped internationally?

I might be allergic to your products! What can I do?

I bought products off a third party app and have an issue.

Are your products vegan?

Do your shadows come in a palette?

Where can I purchase your products?

Do you have a phone number I can contact?

Delayed order confirmation emails

How can I unsubscribe from your emails/texts?

I’m not receiving any emails from ColourPop.

I'm having trouble signing into my account.

How do I contact your PR team?

How do i close my account with Colourpop?

✨ColourPop官网购买流程✨

Technical

Where can I buy ColourPop products and how can I be sure they're real?Updated a month ago