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Delayed order confirmation emailsUpdated a month ago

Confirmation emails are usually received shortly after an order is placed. You may experience a delay in your confirmation email if your order was placed during high volume times, such as a new launch or promotion. 

If you have not received your confirmation email within 24 hours, it's possible that there may have been a typo in the email address used to place the order. Please email our Customer Care team by clicking HERE so that we may assist you further!

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