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Technical

Do you have a phone number I can contact?

We currently don’t have a phone number for customer service inquiries, but we recommend taking a look around our Help Center to find answers to your questions/concerns. If you can’t find what you’re looking for or need help regarding your order, our

Delayed order confirmation emails

Confirmation emails are typically received shortly after an order is placed. If you do not receive your confirmation email right away, however, don’t fret! Your confirmation email may experience a delay if your order was placed during a period of hig

How can I unsubscribe from your emails/newsletters?

You can unsubscribe from our emails by scrolling down into a previous email we've sent you and select unsubscribe. This will remove you from our emailing list!. If you change your mind later, you can still subscribe to our newsletters by signing up o

Shopify Data Breach

ColourPop Cosmetics is an affiliate of SEED Beauty, LLC that manufactures, markets, and sells cosmetics to customers around the world from SEED Beauty’s headquarters in Oxnard, California, United States. To process online sales, SEED Beauty uses the

I’m not receiving any emails from ColourPop.

Whether you’re trying to find the status of your order or if you’re trying to catch all those sweet deals, being in the loop is super important! Check out these tips to make sure you’re receiving all of our emails. -Your Email (gmail, yahoo, etc) may

I'm having trouble signing into my account.

If you received a message that says “Invalid login credentials”, this means your email address/password wasn’t recognized by our system. No worries! We can totally fix this!. -Double double check to see if you’re using the same email address and pass

How do I contact your PR team?

Are you a member of the media? If so, please email [email protected] for media inquiries only.

How do i close my account with Colourpop?

Oh no, we're sorry to see you go! You can unsubscribe from our emails by scrolling down into a previous email we've sent you and select unsubscribe. This will remove you from our emailing list!

✨ColourPop官网购买流程✨

第一步:. 输入常用邮箱后点击ENTER订阅我们的Newsletter. 邮箱内会收到一封ColourPop发来的邮件,里面有一个新用户首单9折的优惠码,最后付款时可以使用. 第二步:. 从边栏找到COLOURPOP,点击进入感兴趣的区域. 第三步:. 选购心仪的产品,以眼影盘为例. 点击ADD加入购物车--> 查看购物车--> 点击去付款. 第四步:. 准确填写收件信息,Country/Region 选择China (中国). 用中文填写收件人姓名. 如:First Name 小明, Last